If you are not completely satisfied with your purchase simply return the item to Rocco Malatesta in its original unused condition within 28 days of receipt.
Returned items should be unused and must be returned in original packaging with any enclosed documentation. Rocco Malatesta will issue a full refund on receipt, excluding the original delivery charge. Alternatively, if preferred, Rocco Malatesta will be happy to exchange the item.
Goods will only be accepted for return if they are returned within 28 days of delivery, unless Rocco Malatesta has notified you otherwise.
The item is your responsibility until it reaches Rocco Malatesta, therefore for your own protection he recommends that you send the parcel using a delivery service that insures you for the value of the goods.
The cost of returning the item to Rocco Malatesta is your responsibility. Delivery charges are only refundable where goods are faulty and a refund is made.
Please also note that Rocco Malatesta will refund an item if it is faulty, after a thorough check of the item. Please allow 7 working days for a refund to be processed.